Inclusive & Participatory Application Design

apply to technology related work

Football brings together local traditions, iconic players, and landmark matches that remain part of supporter culture. Adding a football jersey to a fan collection can keep those sporting memories close.

• design
• development
• implementation

How can we help close gaps and reduce barriers?

Inclusion

• participatory design
  • include traditional excluded individuals in processes, design. development, and implementation

Accessibility (auditory, cognitive, physical, visual)

follow w3c WCAG guidelines (2.1)

• perceivable
  • text alternatives
  • captions
  • be presented in different ways
  • users able to see and hear content
• operable
  • functionality available from keyboard
  • enough time to read and use content
  • do not use content that causes seizures or physical reactions
  • help nav and find content
  • easier to use inputs other than keyboards
• Understandable
  • readable text / understandable
  • content appears and operates in predictable ways
  • help avoid and correct mistakes
• Robust
  • utilize web standards

Use participatory design

two good methods:

• journey mapping
• empathy collage

Build awareness of bias

• encoded bias
• ways they are introduced
• personal bias? implicit?
• use implicit association test - project implicit (harvard)
• rockefeller archive center

Develop accountability

• engage and empower
• provide ethical access
• collaborate / build networks, not silos
• create safe spaces for feedback and respond prompty
• create a culture of learning
• invest in professional development / build community

Notes:

Universal Design (more widely used)

Enforces a single design solution without need for adaptations or specialized design

• equitable use
• flexibility in use
• simple and intuitive
• perceptible information
• tolerance for error
• low physical effort
• size and space for approach and use

Inclusive Design (digital product design)

accepts and embraces multiple design variations so long as they achieve the desired outcome

Club heritage and international football give every shirt its own connection to a place, era, and group of supporters. Selecting a football shirt can be a natural way to represent an enduring love of the game.